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  • Conflicts of interest

    26 July 2016

    Clinical commissioning groups (CCGs) manage conflicts of interest as part of their day-to-day activities. Effective handling of conflicts is crucial for the maintenance of public trust in the commissioning system. Importantly, it also serves to give confidence to patients, providers, Parliament and taxpayers that CCG commissioning decisions are robust, fair, transparent and offer value for money.

    PCC and Kennedys Law have designed this workshop on 15 September in Leeds to look at both corporate and individual accountability of commissioning organisations. It will help you to understand your responsibilities, put them in context within the healthcare environment and know what that means on the ground when making commissioning decisions.

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  • Appraisal training for practice managers

    29 June 2016

    A well-planned appraisal process can ensure that managers get the best from their staff. Having the right system in place and handling the appraisal interview correctly is a vital component of this activity. This one-day course from PCC is designed to help practice managers appreciate the full potential of the appraisal process, and to develop both competence and confidence to appraise their staff effectively.

    The workshop is on 13 October in Leeds and 20 October in London.

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  • The leader as a coach: building stronger teams

    22 June 2016

    Using coaching techniques in the workplace can support effective team management by increasing the motivation and confidence of individuals. This full-day workshop on 28 July in Manchester and 8 November in London aimed at senior managers, explores the use of a coaching management style and use of some coaching tools and techniques to develop others.

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