Your browser is out of date. Some of the content on this site will not work properly as a result.
Upgrade your browser for a faster, better, and safer web experience.

PCC is a not-for-profit organisation with roots in the NHS. We believe that primary care is central to the sustainability and improvement of the NHS now and in future.

  • Flexible leadership training
  • Consultancy and support
  • Experts in primary care

Latest News

COVID-19 impact assessment and action planning support

PCC has developed a three step process which includes an impact assessment tool to help PCNs and practices understand the effect that COVID-19 has had on all aspects of practice work.

Making an impact – social prescribing evolves to cope with rising demand

Enabling the development of social prescribing models to cope with the rising demand for community support; capitalising on emerging new roles to support primary care, meeting requirements of the PCN DES across a local health economy, will support areas meet the post COVID-19 challenges ahead.

PCC Insight June 2020

This edition of PCC Insight is written at a time of significant change in the health service, the speed of implementation of change has accelerated considerably and while we know that some of these changes will not be sustainable or indeed desirable longer term, we know some of these innovations will remain.

Primary care network support

“We simply couldn’t believe the results”

Dawn, PCN project manager

Find out how we support primary care networks, including how our services map onto the five domains of the maturity matrix

Events and Workshops

Taking control of stress – building your resilience

Most of us will suffer work-related stress, especially at the current time – and the problem is most acute for public sector staff, particularly those in the NHS. This live online training session will show you how to understand the things that cause you stress (“stressors”) and how to become more stress-resistant.

Effective communication: How to deliver your message with clarity and impact

Great leaders understand how to communicate. This live online course will make you better at planning what you want to say and at putting it across clearly and unambiguously, even under pressure.   

Premises webinar: Rent review process

Premises policy is set to become more important as premises are developed to support the policy ambitions of primary care networks and integrated care.

PCC is hosting a series of webinars that will focus on key elements of the premises cost directions aimed at those that are new to premises matters or need a refresher on the key areas of the directions.

Premises webinar: Improvement grants

Premises policy is set to become more important as premises are developed to support the policy ambitions of primary care networks and integrated care.

PCC is hosting a series of webinars that will focus on key elements of the premises cost directions aimed at those that are new to premises matters or need a refresher on the key areas of the directions.

Coaching support

“The coaching gave me the confidence to know that I am driving the practice in the right direction”

Practice manager, Norfolk

Read about our leadership support and executive coaching support

Our Support

NHS England North West recovery cell

PCC facilitated the NHS England and Improvement North West Primary Care senior leadership team to coordinate COVID-19 recovery planning. The primary care leads discussed their individual prioritisation plans for recovery and considered how they fitted into current ICS/STP, regional and national frameworks. The meeting enabled the group to recognise and understand more about the way in which risks across contractor groups were interdependent.

Alliance confident leaders programme

PCC’s Helen Ellis worked with Liverpool Networks Alliance to convert some of their face-to-face confident programme into online facilitated development sessions. A recent session focussed on the personal and organisational learning from their leadership experience of the recent weeks of COVID-19. A survey was used in advance and the responses were a basis for discussions asking the group to reflect on the rapid changes they’ve made and what to keep in the future.

Finding strategies to cope with stress

This short slide share helps you recognise the signs of stress and provides some strategies to help you, and your team, cope. Finding strategies to cope with stress that work for you is important. If you need help navigating your way through COVID-19 with personal development or managing your work and team please contact enquiries@pcc-cic.org.uk