PCC is an independent, not-for-profit social enterprise that supports the development of health and care services; providing specialist advice with a focus on primary care, events, flexible expert support, and personal and team development services.

  • Flexible expert support
  • Training and development
  • Experts in primary care

Latest News

Expert support, delivered flexibly

The pressure is piling on all areas of the health service, when it’s just not possible for your team to deliver all that is needed let us know. PCC has a range of expert associates who can support. From strategic communications to supporting a review of racism and related policies, change management to project management. Contact enquiries@pcc-cic.org.uk and let us know how we can help.

Developing primary care networks

Following the recent publication by NHS England and NHS Improvement updated guidance on priorities for primary care network (PCN) development and support for 2020/21, we are delighted to announce our revised offer for PCNs which has been designed with PCN clinical directors and other members of the team. Guided by the priority areas identified by England and NHS Improvement, we have developed specific workshops to support the introduction of new staff engaged through the additional role recruitment scheme (ARRS), found in the section on organisational development and change, as well a programme aimed at social prescribing link workers.  We, of course continue to offer our established leadership development programmes and support for clinical directors, alongside a new confident leader programme for PCN managers.  

Being a partner – what partners in GP practices need to know

All partners in general medical practices need to fully understand the legal and financial implications of being a partner.  PCC’s training programme enables all partners, whether clinical or managerial, to gain the knowledge to be able to make informed decisions, minimising personal and partnership risk.  Our training covers areas such as premises – to own or not to own?, HR implications, financial management, including personal financial implications. This training can be supported via the New to Partnership Payment scheme is a commitment made by NHS England and NHS Improvement aimed at supporting registered health care professionals to become practice partners, for delegates that qualify for this support.

Annual contracts

For over a decade PCC has provided support to the NHS by helping organisations to improve services with the emphasis on quality of care and value for money. Many of our clients re-subscribe year on year to our service through an annual contract.

Events and Workshops

SocialPrescriberPlus – essential training for social prescribing link workers, care coordinators and health coaches

With the additional roles reimbursement scheme supporting social prescribing link workers, care coordinators and health coaches, practically focused training is essential for these posts to provide effective and efficient support to practices. This online training delivered via the Zoom meeting platform, runs across three half day modules, with the first two modules taking place on successive days and the third module taking place after the social prescriber has gained experience in the role.

Develop your personal resilience

The last few months have been fast-paced and demanding. Working lives have become more stressful, we’ve all been managing change at pace and the home/work balance is more challenging than ever. In order to continue to be able to perform well and enjoy work, it’s important to recognise how stress at work can impact our ‘bouncebackability’. This workshop provides the opportunity to reflect on what causes stress at work, ideas on how to manage it and to explore how to boost ones’ personal resilience.

Financial management considerations for GP partners

All GP partners need to understand financial management and the implications of being a partner in a monetary sense. This training module aims to furnish all partners with the knowledge required to play an active part in the business side of their partnership. This two hour workshop delivered using Zoom will include: tax implications and how to manage your personal finances under a non-PAYE model, calculating drawings and dealing with bi-annual tax bills, property – to own or not to own and pension implications. The session will be delivered by a specialist medical accountant.

Introduction to project management

Good project management is the art of getting a successful outcome using the resources available. This interactive virtual course will explore the common principles of project management, covering the journey from inception to completion. Delegates will need to take part in all three sessions.

Coaching support

“The coaching gave me the confidence to know that I am driving the practice in the right direction”

Practice manager, Norfolk

Read about our leadership support and executive coaching support

Our Support

NHS England North West recovery cell

PCC facilitated the NHS England and Improvement North West Primary Care senior leadership team to coordinate COVID-19 recovery planning. The primary care leads discussed their individual prioritisation plans for recovery and considered how they fitted into current ICS/STP, regional and national frameworks. The meeting enabled the group to recognise and understand more about the way in which risks across contractor groups were interdependent.

Alliance confident leaders programme

PCC’s Helen Ellis worked with Liverpool Networks Alliance to convert some of their face-to-face confident programme into online facilitated development sessions. A recent session focussed on the personal and organisational learning from their leadership experience of the recent weeks of COVID-19. A survey was used in advance and the responses were a basis for discussions asking the group to reflect on the rapid changes they’ve made and what to keep in the future.

Worcester away day

PCC’s Polly Goodwin recently worked with Worcester Acute Hospitals NHS Trust before lockdown to run a creative and fun team building activity for over 100 staff. The day was intended to encourage finance and supply chain staff to work differently.

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