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  • Correspondence management

    18 February 2019

    GP practices that have got to grips with correspondence management have realised impressive savings in GP time and increased the job satisfaction of clerical teams. This half-day workshop on 9 May in Manchester and 25 June in Birmingham shows you how it’s done.

    Practices receive hundreds of items of correspondence each week. Up to 60% of this could be managed by the clerical team without involving a GP.

    The savings can be impressive. A case study on the NHS England website looked at the example of a practice with a 13,000 population, which managed to save each of its five GPs around an hour and a half a day - the equivalent of a day a week - by redesigning correspondence workflows. NHS England estimated the cost saving at £20,000.

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  • Ignore the plan at your own risk, experts warn

    4 February 2019

    Strategy documents are a regular occurrence but it would be a mistake for primary care to write off the NHS Long Term Plan. According to the latest issue of PCC Insight, the plan finally makes good on NHS England’s pledge to reverse the decline of general practice with new funding and significant changes to the GP contract, but it also comes with conditions. Central to the success of the strategy is the ability of primary care to organise in networks and for the wider health economy to form integrated care systems – both in short order. We hear from a former director of primary care, a leading lawyer and PCC’s chief executive Helen Northall about the implications of the plan and its prospects. We also hear from a procurement expert about the skills primary care networks will need to acquire to grow and thrive as more of the “new” money is routed through networks, and from PCC adviser Charlotte Goodson about the contracting issues faced by dispensing practices.

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  • Top tips for growing a thriving primary care network

    31 January 2019

    The NHS Long Term Plan sets a demanding short-term deadline for general practices to get together in primary care networks. With only 30% of practices currently in networks and even fewer meeting the definition set out in the NHS plan, there is little realistic prospect of countrywide coverage by the end of June. Few would disagree with the ambition to get practices organised in bigger groups to support sustainability and better enable participation in future integrated care systems. The big question is how they should go about it. This article distils PCC’s experience of working with existing practice networks into ten tips for success.

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