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  • Avoiding conflict with clarity, openness and trust

    26 March 2019

    No one wants to reach a point where conflict resolution between commissioner, contract manager and provider is necessary. Constructive relationships are vital for the successful implementation of primary care networks, which as the NHS Long Term Plan makes clear will soon include all GP practices.

    Investment in building relationships can save a lot of time and stress later on should performance or contract compliance issues arise.

    A new workshop promises to equip delegates to prevent conflict in commissioning and contract management relationships. It also aims to increase their confidence in managing situations where conflict may arise.

    The one day session on 25 April in London and 14 May in Birmingham focuses first on preventing conflict, providing tips to build collaborative relationships and processes to make them work. It looks at mechanisms to pre-empt conflict and practical solutions to prevent escalation to a formal conflict resolution process.

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  • Huge response to CQC readiness events

    7 March 2019

    After a huge response to our offer of local events to prepare practices for CQC inspection, we have been contacted by a number of practices and CCGs to see if we can run these locally for groups of practices. We have scheduled dates for the first events in Bristol on 11 June and in Leeds on 19 June . We are considering other dates and locations so practices and CCGs interested in running local events are invited to continue to register expressions of interest at enquiries@pcc-cic.org.uk. Please remember to include your contact details and nearest large town to assist us in planning.

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  • Integrated care systems - practical steps for primary care

    5 March 2019

    General practices that want to benefit most from the £2.8bn investment need to embrace primary care networks, but how will these entities evolve and how do they fit within the broader context of integrated care systems (ICS)?

    This workshop on 23 April in Manchester and 15 May in Birmingham brings together commissioners, GP practices and others involved in shaping emerging ICSs.

    We will hear from a leading lawyer about how existing primary care contracts, new GP network contracts and alliance contracts can be used to enable integrated services.

    A speaker from NHS Dudley CCG will share learning from their journey towards integrated care, underlining the importance of making primary care full partners in the change process.

    The focus of the workshop will be on the practical steps delegates need to take now, considering the obstacles they are likely to face, the opportunities presented by new ways of working and the critical success factors for primary care in evolving integrated care services.

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