PCC is an independent, not-for-profit social enterprise that supports the development of health and care services; providing specialist advice with a focus on primary care, events, flexible expert support, and personal and team development services.

  • Flexible leadership training
  • Consultancy and support
  • Experts in primary care

Latest News

Work together and engage with patients

These are two of the themes in the October edition of PCC Insight which is now available. Articles include Mike Etkind asking, what will make people most likely to attend for a flu vaccination? and considering how best practices can engage with their patients to find out. Helen Northall considers how services can work together to increase resilience and Valerie Amies on the importance of leaders looking after themselves first.

Estates strategy – a must do for PCNs

Creation of a PCN estates strategy, supported by a developed clinical strategy, is one of the areas that PCNs need to consider.  To do this PCNs need to understand all current available estate, usage, and identify the premises needed to deliver the clinical strategy.  This SlideShare developed by the PCC expert adviser team outlines the steps PCNs need to take.

Being a partner – what partners in GP practices need to know

All partners in general medical practices need to fully understand the legal and financial implications of being a partner.  PCC’s training programme enables all partners, whether clinical or managerial, to gain the knowledge to be able to make informed decisions, minimising personal and partnership risk.  Our training covers areas such as premises – to own or not to own?, HR implications, financial management, including personal financial implications. This training can be supported via the New to Partnership Payment scheme is a commitment made by NHS England and NHS Improvement aimed at supporting registered health care professionals to become practice partners, for delegates that qualify for this support.

Annual contracts

For over a decade PCC has provided support to the NHS by helping organisations to improve services with the emphasis on quality of care and value for money. Many of our clients re-subscribe year on year to our service through an annual contract.

Events and Workshops

Medical commissioning (primary care) – a deep dive into contractual changes

When there is a primary medical care contract in place, there will often be changes that will affect the contract and will often have to be varied. The three interactive virtual sessions will look at the types of variations in more detail and what a commissioner needs to do.

This course is useful for both new and established medical contract managers/commissioners.

Dental commissioning – an introduction to contract management

Over three interactive virtual sessions this course introduces commissioners to the areas of contract management that they will face in their roles that whilst managing the primary care dental contracts. This course is useful to all primary care dental commissioners and those involved in the process, particularly those new to their roles or those looking for a refresh.

SocialPrescriberPlus  – essential training for social prescribing link workers, care coordinators and health coaches

With the additional roles reimbursement scheme supporting social prescribing link workers, care coordinators and health coaches, practically focused training is essential for these posts to provide effective and efficient support to practices.  This online training delivered via the Zoom meeting platform, runs across three half day modules, with the first two modules taking place on successive days and the third module taking place after the social prescriber has gained experience in the role.

Develop your personal resilience

The last few months have been fast-paced and demanding. Working lives have become more stressful, we’ve all been managing change at pace and the home/work balance is more challenging than ever. In order to continue to be able to perform well and enjoy work, it’s important to recognise how stress at work can impact our ‘bouncebackability’. This workshop provides the opportunity to reflect on what causes stress at work, ideas on how to manage it and to explore how to boost ones’ personal resilience.

Coaching support

“The coaching gave me the confidence to know that I am driving the practice in the right direction”

Practice manager, Norfolk

Read about our leadership support and executive coaching support

Our Support

NHS England North West recovery cell

PCC facilitated the NHS England and Improvement North West Primary Care senior leadership team to coordinate COVID-19 recovery planning. The primary care leads discussed their individual prioritisation plans for recovery and considered how they fitted into current ICS/STP, regional and national frameworks. The meeting enabled the group to recognise and understand more about the way in which risks across contractor groups were interdependent.

Alliance confident leaders programme

PCC’s Helen Ellis worked with Liverpool Networks Alliance to convert some of their face-to-face confident programme into online facilitated development sessions. A recent session focussed on the personal and organisational learning from their leadership experience of the recent weeks of COVID-19. A survey was used in advance and the responses were a basis for discussions asking the group to reflect on the rapid changes they’ve made and what to keep in the future.

Worcester away day

PCC’s Polly Goodwin recently worked with Worcester Acute Hospitals NHS Trust before lockdown to run a creative and fun team building activity for over 100 staff. The day was intended to encourage finance and supply chain staff to work differently.

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