PCC is an independent, not-for-profit social enterprise that supports the development of health and care services; providing specialist advice with a focus on primary care, events, flexible expert support, and personal and team development services.

  • Leadership development
  • Experts in primary care
  • Personal and team development
  • Expert support for your projects

Latest News

June PCC Insight

In our June edition of PCC Insight we are sharing tips on collaboration, with a case study, looking how to make decisions on the roles to recruit into PCNs using the additional role reimbursement scheme, consider how to develop estate strategies, update on procurement changes and consider how to look after the practice manager.

Plan for winter now

PCC and the NHS Confederation PCN Network welcomed primary care network (PCN) leaders to an event where speakers shared their practical experience and learning about what helped last winter to aid planning for this coming winter.

Read this article for more tips to help you plan and for the PCC winter planning tool

Book your free place at Best Practice 2021

Returning to the NEC in Birmingham on 13-14 October 2021, Best Practice is the UK’s number one event for the general practice and primary care communities. The event is free to attend for NHS professionals and is fully CPD accredited with 12 points on offer to delegates. The focus this year is learning from COVID-19 and getting services back on track.


Annual contracts

PCC helps organisations reduce costs and increase efficiency through our annual contract packages with many clients renewing their contracts year after year. Support includes commissioner helpdesks to access primary care expertise and access to events, e-learning and workshops at reduced rates.

Events and Workshops

Getting ahead for winter planning 2021/22

PCC and the NHS Confederation PCN Network invite primary care network (PCN) leaders to join this free virtual event to help you to get ahead with winter planning. The event will reflect on your experience, share a winter planning toolkit and our speakers will share their practical experience to inspire you to think creatively about managing your winter pressures, drawing on what worked for your practice and PCN during the pandemic.

PCC support – open dental contracting surgery

We are aware that during this time those responsible for primary care dental are likely to be facing contractual and commissioning issues that you need to deal with, to support this we are arranging a series of dental surgeries. These surgeries will be for our annual contract holders to discuss with each other and the PCC expert adviser team any concerns or issues you have at this current time.

Employment law update, including Covid-19 considerations

This workshop supports managers in understanding current employment law including considerations relevant to Covid-19. The session includes managing leave including long term sick leave and the impact of Covid on short term sick leave records, managing quarantine, managing working time and time off, managing health status of employees and hybrid/blended working models. Recruitment to new roles including through the additional roles recruitment scheme are also considered

Eye health commissioning (primary care) – an introduction to the general ophthalmic services (GOS) contract

Over three interactive virtual sessions this course introduces commissioners to the primary care GOS contract.

This course is useful to eye health commissioners, particularly those new to their roles or those looking for a refresh.

Expert support

Affordable expert support for your projects and programmes.

Providing the extra capacity you need when its needed.

Contact enquiries@pcc-cic.org.uk to discuss how we can support you.

Our Support

NHS England North West recovery cell

PCC facilitated the NHS England and Improvement North West Primary Care senior leadership team to coordinate COVID-19 recovery planning. The primary care leads discussed their individual prioritisation plans for recovery and considered how they fitted into current ICS/STP, regional and national frameworks. The meeting enabled the group to recognise and understand more about the way in which risks across contractor groups were interdependent.

Alliance confident leaders programme

PCC’s Helen Ellis worked with Liverpool Networks Alliance to convert some of their face-to-face confident programme into online facilitated development sessions. A recent session focussed on the personal and organisational learning from their leadership experience of the recent weeks of COVID-19. A survey was used in advance and the responses were a basis for discussions asking the group to reflect on the rapid changes they’ve made and what to keep in the future.

Bespoke Consultancy

PCC offer bespoke consultancy services including the design of training and workshops to meet the specific needs of clients. Recently our advisers Karen Garry and Polly Goodwin devised and facilitated three online workshops that created a structured, neutral, non-judgmental space for CCG commissioners and quality team members from across the country to work with the CQC and the provider to capture and reflect on the learning and potential for future improvement arising from the unexpected closure of a private sector facility. The workshops identified actions and implications for future services.

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