PCC is an independent, not-for-profit social enterprise that supports the development of health and care services; providing specialist advice with a focus on primary care, events, flexible expert support, and personal and team development services.

  • Leadership development
  • Experts in primary care
  • Personal and team development
  • Expert support for your projects

Latest News

April PCC Insight now available

The April edition of PCC Insight reflects on the publication of the White Paper, considering the cultural changes needed to make implementation a success, the implications for general practice and the opportunities the White Paper may bring. Other articles include how to harness the patient resource, how PCNs can succeed in reducing inequalities and what gets in the way of service improvement and change.

Being a partner – what partners in GP practices need to know

All partners in general medical practices need to fully understand the legal and financial implications of being a partner.  PCC’s training programme enables all partners, whether clinical or managerial, to gain the knowledge to be able to make informed decisions, minimising personal and partnership risk.  Our training covers areas such as premises – to own or not to own?, HR implications, financial management, including personal financial implications.  

Procurement update

PCC have updated their procurement SlideShare to incorporate the latest guidance released by NHS England and NHS Improvement.  The SlideShare includes the provisions relating to the Coronavirus pandemic.  An article reflecting on the recent procurement changes following Brexit and flexibilities due to the pandemic is also available.

Annual contracts

For over a decade PCC has provided support to the NHS by helping organisations to improve services with the emphasis on quality of care and value for money. Many of our clients re-subscribe year on year to our service through an annual contract.

Events and Workshops

Primary care dental contracts – your questions answered

We are aware that during this time those responsible for primary care dental contracts are likely to be facing contractual and commissioning issues that need to be managed. To support this we are arranging a series of dental ask the expert surgeries. These surgeries will be for our annual contract holders to discuss with the PCC expert adviser team, and each other, any concerns or issues. The surgeries will be open but where questions or topics are advised in advance we will look at these specific issues and you will be told in advance of a surgery if we are focusing on a particular area.

An introduction to new roles in general practice for practice staff

This workshop for practice support staff offers an overview of primary care networks (PCNs) and introduces delegates to the additional specialist roles being recruited by PCNs, via the additional roles recruitment scheme (ARRS). The skills and expertise each role can offer into general practice is outlined and delegates are encouraged to take on a champion role to help welcome new professionals into general practice. They will be encouraged to think practically about how to share information about the new roles with both colleagues and patients; and discuss how best to embed the new roles.

Creating effective multi-disciplinary teams in primary care

The additional roles reimbursement scheme (ARRS) provides a great opportunity for primary care networks (PCNs) to recruit clinical and non-clinical staff to create responsive multi-disciplinary teams to meet the specific needs of the populations they serve. This three hour virtual workshop explores how primary care network leaders and practice managers can work collaboratively with practices to identify the additional mix of skills and expertise to bring into the network.

Being a general medical practice partner – navigating the pension and tax traps

The world of tax and how it interacts with GP partners’ pensions is an increasingly confusing and complex area. This short two-hour online seminar via Zoom covers the areas that are of greatest importance, identifying the potential tax and pension pitfalls, and tips to mitigate them.  Content includes how to keep on top of your tax bills and avoid nasty surprises, how your pension works and how removed it is from the contributions you make. Annual Allowance and Lifetime Allowance charges and how they work, the McCloud judgement and its potential effects.

Expert support

Affordable expert support for your projects and programmes.

Providing the extra capacity you need when its needed.

Contact enquiries@pcc-cic.org.uk to discuss how we can support you.

Our Support

NHS England North West recovery cell

PCC facilitated the NHS England and Improvement North West Primary Care senior leadership team to coordinate COVID-19 recovery planning. The primary care leads discussed their individual prioritisation plans for recovery and considered how they fitted into current ICS/STP, regional and national frameworks. The meeting enabled the group to recognise and understand more about the way in which risks across contractor groups were interdependent.

Alliance confident leaders programme

PCC’s Helen Ellis worked with Liverpool Networks Alliance to convert some of their face-to-face confident programme into online facilitated development sessions. A recent session focussed on the personal and organisational learning from their leadership experience of the recent weeks of COVID-19. A survey was used in advance and the responses were a basis for discussions asking the group to reflect on the rapid changes they’ve made and what to keep in the future.

Bespoke Consultancy

PCC offer bespoke consultancy services including the design of training and workshops to meet the specific needs of clients. Recently our advisers Karen Garry and Polly Goodwin devised and facilitated three online workshops that created a structured, neutral, non-judgmental space for CCG commissioners and quality team members from across the country to work with the CQC and the provider to capture and reflect on the learning and potential for future improvement arising from the unexpected closure of a private sector facility. The workshops identified actions and implications for future services.

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