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  • Practice team development: care navigation and signposting

    24 January 2019

    Reception staff can make a big difference to workload and the smooth running of the practice by making sure patients see the most appropriate professional. Active signposting is the first of the ten high impact actions (HIAs) to release time for care set out in the GP Forward View. According to NHS England active signposting “provides patients with a first point of contact which directs them to the most appropriate source of help”.

    PCC’s care navigation and signposting session empowers the reception team to offer choices to patients enabling them to make informed decisions about their care and how to access the most appropriate professional first time. The session examines models of care navigation and the fundamentals of signposting and social prescribing (HIA number 8). It then goes on to consider how roles within the reception and admin team can evolve to enable staff to deliver what they’ve learnt. Contact enquiries@pcc-cic.org.uk for more information.

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  • Welcome focus on primary care but NHS plan also raises difficult questions

    14 January 2019

    The NHS Long Term Plan includes a promise of £4.5bn of ring-fenced funding for primary care and community services. Among its bolder ambitions are that integrated care systems (ICS) will cover the country within two years and that all GP practices will be members of primary care networks by this April. But as PCC’s initial analysis of the plan shows, it also raises some difficult questions about the future of CCGs, not all of which can be expected to survive in their current form and about the development of primary care networks, which need to be nurtured not imposed if the local foundations for integrated care are to be strong and stable.

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  • Medical contracts - do you vary or procure?

    8 January 2019

    Commissioners of primary medical services contracts are frequently faced with changes to contracting parties and contractual obligations. This on 30 April in London, 22 May in Birmingham and 26 June in Manchester event brings together the rules governing when to vary a contract and when to go to procurement. This allows delegates to consider how they would balance what are seen by some as competing tensions.

    Commissioners faced with this question currently have to consider two sources: the NHS England Policy and Guidance Manual for advice on variation and the NHS procurement regulations for the procurement rules.

    Experts on primary care contracting and procurement join the dots between these topics, clearly explaining the rules, reminding delegates of the risks and highlighting areas of discretion.

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