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  • Effective negotiation: tapping in to your natural resources

    21 August 2017

    In this interactive, one-day training event we will discover how to make the best of a skill that we possess naturally and yet rarely use to best effect – negotiation.

    Successful negotiation is a tool used by all successful professionals – in fact, it can be said that whenever we are with or in contact with other people there is implicitly a process of negotiation taking place.

    So negotiation is not some kind of magic or skill for special situations – it is something that we should become more aware of doing, and therefore do more effectively. Used well, other people will appreciate your skills as a negotiator because they will benefit too. Good negotiators assist others to get what they want, while also meeting their own agenda and needs. It’s a true win-win!

    The workshops will be held on 5 October in London, 12 October in Birmingham and 2 November in Manchester.

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  • Five Year Forward View: Primary care – next steps

    1 August 2017

    The Next Steps refresh of the Five Year Forward View acknowledged both the continuing strain on general practice and the need to build on the strengths of list-based primary care in developing care models of greater scope and scale.

    As accountable care systems and multi-specialty community providers (MCPs) evolve it becomes harder to understand the complexities of the system and the roles of the different organisations involved. PCC has a range of experts to help you make sense of the emerging models, support the development of general practice and make the best decisions for your population.

    We can provide local support through tailored workshops, expert advice, speakers for local events and hands-on project management support.

    For more information contact enquiries@pcc-cic.org.uk with the subject “Next steps development”.

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  • Managing workload e-learning

    25 July 2017

    We all work in fast-paced environments, where there are tight deadlines that regularly need to be met. Do your to-do piles only ever seem to get bigger, your inbox only ever become fuller and do you seem to have an ever decreasing amount of time to complete your work in?

    This e-learning course helps you develop techniques to meet deadlines by increasing your productivity in the different aspects of your role. It features an in-depth section on how to hold effective meetings, successful collaboration and delegation. It also covers how to prioritise, motivate, avoid stress and cope with colleagues' expectations.

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