Dot has extensive experience of working in the public, private and third sector and has worked in the primary care health sector for many years, mostly on the inequalities agenda.
Dot managed a specialist team to increase access to sexual health and contraception services and develop a programme of sex and relationships education across her borough in line with national best practice. She led the review of services and, in addition to service users, parents and carers and potential service users, recruited, trained and supported young people as evaluators to ensure they were engaged in service development and redesign. She developed and facilitated multi-agency, multi-disciplinary training for all staff and volunteers in both clinical and non-clinical services plus an ongoing personal development programme. This helped engage and retain a wide range of health and other professionals at strategic and operational level.
Dot‘s role transferred to the local authority, along with the responsibility for commissioning public health initiatives where she provided consultation and training to the leadership team and elected members on their roles and responsibilities and an understanding of health policy and legislation. She managed a substantial budget and project-managed a complex strategy that impacted on her own and partner organisations’ financial and human resources where establishing productive relationships, effective negotiation, influencing and communication skills were key.
As PCC’s programme support manager Dot’s main role is personal and team development and is responsible for developing and delivering training particularly customer services for general practice staff, facilitation skills, influencing skills, dealing with difficult people and situations and courageous conversations. Dot’s role also includes account management and business development with day to day communication with CCGs ensuring that they understand the full range of support available to them. Dot is also regional lead for Central Midlands.