• Dot Walker

    Programme support manager

    Dot has extensive experience of working in the public, private and third sector and has worked in the primary care health sector for many years, mostly on the inequalities agenda.

     

    Dot managed a specialist team to increase access to sexual health and contraception services and develop a programme of sex and relationships education across her borough in line with national best practice. She led the review of services and, in addition to service users, parents and carers and potential service users, recruited, trained and supported young people as evaluators to ensure they were engaged in service development and redesign. She developed and facilitated multi-agency, multi-disciplinary training for all staff and volunteers in both clinical and non-clinical services plus an ongoing personal development programme. This helped engage and retain a wide range of health and other professionals at strategic and operational level.

     

    Dot‘s role transferred to the local authority, along with the responsibility for commissioning public health initiatives where she provided consultation and training to the leadership team and elected members on their roles and responsibilities and an understanding of health policy and legislation. She managed a substantial budget and project-managed a complex strategy that impacted on her own and partner organisations’ financial and human resources where establishing productive relationships, effective negotiation, influencing and communication skills were key.

     

    As PCC’s programme support manager Dot’s main role is personal and team development and is responsible for developing and delivering training particularly customer services for general practice staff, facilitation skills, influencing skills, dealing with difficult people and situations and courageous conversations. Dot’s role also includes account management and business development with day to day communication with CCGs ensuring that they understand the full range of support available to them. Dot is also regional lead for Central Midlands.

  • Mike Simpson

    Adviser

    Mike is a former internal auditor, PCT management accountant and primary care accountant with over 20 years’ experience  in the NHS, he joined PCC in January 2009.

    As an experienced PCT primary care accountant, Mike calculated PCT and practice allocations at the start of the new GP contract in 2004 and the new dental contract in 2006.

    He led the finance discussions in detailed negotiations and annual reviews with medical and dental practitioners.

    His role with PCC  includes being the lead for primary care finance and premises together with  delivering  agreed programmes of work for subscribing area teams and  bespoke workshops and presentations for CCGS. He also supports the dental contract reform programme. Mike is also a member of the medical team.

  • Polly Goodwin

    Personal and team development adviser

    Polly has extensive experience of working with teams and  their leaders and of delivering training, workshops and coaching sessions intended to support change management, organisational development and forward thinking. She is an experienced coach  used to working with both established and emerging leaders.

    Polly is a knowledgeable facilitator and enjoys working with general practice teams to implement changes including the 10 High Impact Actions that are key elements of the GP Five Year Forward View.

    Polly has a personal and professional commitment to equality of opportunity and experience of designing and developing projects to ensure that the services meet the needs of everyone involved. She has recently joined the PCC staff team having been an associate for several years.

     

  • Poppy Tipton

    Adviser

    Poppy has worked in the primary care health sector for many years. 
     
    As adviser for the north, she advises area teams and CCGs on commissioning and contracting across the four primary care professions.
     
    Poppy has previously worked for area teams, a primary care support service and a PCT and has been involved in all of the four primary care domains. She has worked extensively on medical and optometry contractual matters such as content and variations regarding APMS/PMS/nGMS and GOS contracts.
     
    She has also successfully implemented various government policies such as the DES and service redesign of LES schemes.
     
    Her experience of working with primary care professionals includes GPs, optometrists, pharmacists at organisational and board level.
  • Tracy Green

    Adviser

    Tracy has 24 years management experience of which 11 have been working in Primary Care.

    Tracy has provided management and leadership to several practices within Devon and has experience of turning around vulnerable practices in terms of patient experience, financial balance and employee engagement.

    Tracy has been the federation manager for a group of 7 practices spanning 68k patients and was involved in a CCG wide bid to deliver improved access.

    Tracy has been a Care Quality Commission specialist advisor for over 3 years being part of over 50 inspections and focussed, follow up inspections. Alongside this, Tracy has provided national primary care training and has been a peer Appraiser for Practice Managers.

    Prior to working in Primary Care, Tracy worked in the utilities and insurance sectors managing contact centres, service redesign and process improvements.

    Tracy achieved Chartered Fellow with the Chartered Management Institute and was recognised as the 7th most inspirational Practice Manager in 2017.