Annual contracts e-learning

E-learning has always been a popular choice for our annual contract holders but when the pandemic hit, we saw a significant increase in the uptake of our e-learning courses. During the first lockdown, our events team and advisers were busy turning all of our face to face events into virtual training events and workshops, as our e-learning courses provided a ready alternative for clients to develop their own personal skills at times that suited them.

With the increase of clients working from home and having to learn how to use new virtual platforms, including MS Teams and Zoom, and adjust to the new ways of working, e-learning took off as another way of learning and keeping up to date.

Our courses have always complemented our personal and team development events. We decided as our events were changing, this was a good opportunity to review our e-learning programme. We ran our customer survey before Christmas and used this to ask for feedback from our clients about our e-learning courses.

Feedback from the survey revealed it was time for a refresh of our courses. Customers wanted to see a wider range of topics to choose from and also a choice on the duration of the course.

With this in mind, we have worked with a new e-learning partner to source new courses and topics. The new library of courses includes some bite size courses of five to ten minutes which are a good resource and also a good introduction to some areas. The topics also fit with the importance of looking after yourself, your health and wellbeing,

We are pleased to be launching our new courses for our annual contract holders.

Annual contracts taken out from 1 January 2021 will include our new e-learning courses for the period of the contract term. We have an extensive library of courses and we will be making new topics available during the year.

The current courses available to our annual contract holders are:

Health and Wellbeing
In today’s fast-paced world, the secret to success is often the way we look after ourselves and how we build habits that help us deal with stress and new challenges. Healthier staff are generally happier, more motivated and productive, so it’s important for employers and employees to prioritise health and wellbeing. This playlist brings together a range of health and wellbeing tools to help you be your best.

Change management
One of the biggest challenges with change is how people will respond to it in their various roles. These courses will help you to apply general guidelines for an effective change transition. You will understand how to communicate the reasons for change, involve the correct people in the change process, create effective teams, and communicate regular updates on the progress.

Communication
Communication is one of the most important aspects of our life, be it in the workplace or your personal life. To communicate effectively with others and build good relationships, it’s important to tailor your communication style to your audience. Using a range of realistic examples, scenarios and challenges, it’s the ideal starting point to begin building your communication skills.

Presentation skills
Whether it’s presenting to your peers or addressing a large audience, presentation skills are essential for effectively communicating your message. These courses provides an introduction to delivering great presentations. Using a range of realistic examples, scenarios and challenges, it’s the ideal starting point to begin developing your presentations skills.

Project management
Planning a project can often feel like a complex, overwhelming process. In these e-learning courses you’ll learn techniques to keep your project on track and prepare you for then thing can go wrong. These courses are for anyone looking for a clear, easy to understand introductions to managing a project.

Customer service
Customers are a vital part of every business so taking time to learn about good customer service is more beneficial than you might think. Great customer service needs great communication. In these courses, you’ll find tips to help you to ensure you get your communication right using a range of realistic examples, scenarios and challenges, to begin building your customer service skills.

For information about our new annual contract offer, please contact enquiries@pcc-cic.org.uk

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