Annual support offer for CCGs

20 November 2018

PCC has reviewed its support offers for CCGs and CSUs enabling us to tailor support to better meet your needs.

  • Cost effective: our 2017/18 prices have been frozen for 2018/2019
  • Choice of fixed or flexible packages
  • Help you and your team to get up to speed on the most pressing primary care issues with access to our national events, webinars, newsletters and helpdesk
  • Upskill your team with our personal and team development workshops and e-learning.

Our flexible packages allow organisations a bigger say over how we meet their support needs – for example with bespoke workshops delivered at a location and time to suit you.

We will work with you to:

  • Understand your organisation’s support needs and priorities
  • Work within the resources you have available
  • Provide support package options to best meet your needs.

Interested in finding out more? Contact us today on with the subject “Annual support contracts” and one of our advisers will be in touch to see how PCC can support your organisation.

What our clients have to say about us:

Our clients described PCC as reliable, well informed, professional and nice to deal with in a recent survey. They told us that PCC helps their organisation grasp the bigger picture, plugs knowledge gaps as well as providing useful operational detail.

And our events and training programmes:

“This was once of the best, most informative presentations I have been to. Well done to everyone.”

“I found this event more useful than I thought it might be. It was useful and inspiring to hear from the speakers.”

“[PCC’s] facilitation of the development programme was excellent, allowing the group to 'find its way' but with guidance, direction and reflection where appropriate. Collectively, we now feel that we are a stronger management team with the ability to help drive the organisation both at an operational and strategic level. The team now meets on a weekly basis, terms of reference have been developed, joint meetings with the exec management team are scheduled to take place quarterly and management team members generally feel more empowered.”

Our Services

Latest News

Grammar and effective writing

19 February 2019

Grammar and effective writing helps you to discover the underlying rules and conventions of writing, consider the impact of your writing decisions and develop your own writing and editing skills.

Read More

Is the health secretary shaking up NHS IT for the better?

19 February 2019

Matt Hancock has taken a close interest in NHS IT, banning fax machines, insisting that email should replace paper and most controversially championing the use of AI and other high-tech alternatives to face-to-face clinical consultations. Is his hands-on approach a good or bad thing? Vote at

Read More

Digital innovation in general practice - why, what, how?

19 February 2019

In line with the NHS Long Term Plan and the GP contract, new tools and services are already allowing general practice to work in new ways. Patients already have access to online appointment booking and prescription requests. What else can we offer as a range of contact options?

This half-day event on 25 April in Birmingham, 4 June in Leeds and 13 June in London for primary care commissioners and general practice leaders highlights how digital technology is providing new ways to see patients. We will hear from guest speakers with case studies that illustrate the range of e-consultation products and services available and what is already being done today. We also consider the legal constraints that commissioners and providers should be aware of.

Read More

Correspondence management

18 February 2019

GP practices that have got to grips with correspondence management have realised impressive savings in GP time and increased the job satisfaction of clerical teams. This half-day workshop on 9 May in Manchester and 25 June in Birmingham shows you how it’s done.

Practices receive hundreds of items of correspondence each week. Up to 60% of this could be managed by the clerical team without involving a GP.

The savings can be impressive. A case study on the NHS England website looked at the example of a practice with a 13,000 population, which managed to save each of its five GPs around an hour and a half a day - the equivalent of a day a week - by redesigning correspondence workflows. NHS England estimated the cost saving at £20,000.

Read More

Daffodils set the standard for end of life care

18 February 2019

GP surgeries will now be able to display a daffodil mark as a sign of commitment to improving end of life care, as part of a new partnership between the Royal College of GPs and the terminal illness charity Marie Curie.

The mark, synonymous with the charity, is based on a new set of criteria called the “daffodil standards” – a set of eight quality improvement statements designed to support primary care teams in delivering care to patients living with an advanced, serious illness or at the end of their lives, and their loved ones.

Read More