A report was commissioned by NHS England as part of a package of support provided to primary and acute care system (PACS) vanguard sites by the King’s Fund. The PACS model is an attempt to bring about closer working between GPs, hospitals, community health professionals, social care and others.
As the national new care models programme comes to a close, those who have led the development of the PACS model were invited to reflect on the process of being part of the programme, and of trying to bring about complex change in local systems. This report is not an evaluation of the PACS model or of the new care models programme, but it offers a unique set of first-hand perspectives into the experience of those leading a major programme at the national level and those living it at the local level.
