Consultancy and project support

20 November 2018
We provide support for a range of programmes and local projects, including but not limited to:
Developing primary care networks
Primary care networks are the key to sustainability for existing primary care organisations – and promise to be the building blocks of the integrated care systems of the future. Successful primary care networks will be built on common purpose, clear vision and strong relationships. We can help you to clarify the possibilities if you’re starting out and help you to take the next steps if you are already on the journey. More…
Resilience and improvement planning
Resilience is not just for practices in trouble but something all should aspire to. Defined as “the capacity to recover quickly from difficulties”, strengthening your resilience will improve the morale of your team and increase your ability to cope with demand, workload and other pressures. More…
GP practice business development
GPs and practice managers don’t have time to close the doors and sit down to make plans to improve the business, but without an effective plan no organisation can make the improvements necessary for sustainability and growth. Our team includes experienced practice managers who can work with your team to get the business on the right track and keep it there. More…
Conflict of interest training for CCG boards
Delegation of responsibility for primary medical services contracts to CCGs increases the risk of conflicts of interest that could result in bad publicity and legal challenges. NHS England has produced guidelines and mandatory online training for CCG boards, but there are no handbooks, rules or algorithms that can give the right answer for every situation. Our workshops for CCG governing bodies enable them to work through scenarios and discuss local issues to development the judgement and insight to evaluate risk. More…
Managing practice mergers
Mergers are one solution to the problem of failing practices, but they should not always be seen as a last resort. A merger may suit practices seeking to benefit from greater scale but unwilling to rely on informal arrangements. Our support often starts with a workshop to consider the implications of a merger and discussion of the other possible options. We also provide project managers with experience of managing practice mergers to see the process through to a successful conclusion. More…
Understanding primary care: training for STP/ICS boards
Primary care will play a key role in any vision of integrated care, but unless those in charge of sustainability and transformation partnerships (STPs) and emerging integrated care systems (ICSs) understand the legal, contractual and cultural implications of joined-up services, the development of integrated care will stall or fail.  We can support STP/ICS boards to recognise the possibilities and limitations of existing and new contracts, the practical considerations of working with general practice and other primary care providers and the factors likely to enable or negate good engagement. STPs often complain about the different language spoken by colleagues from other sectors. Our support can help them to speak primary care. More…
Training for primary care commissioning committees
CCG boards need to understand how primary care contracts can help them to achieve – or prevent them from achieving – their strategic aims. Primary care commissioning committees, the decision-making bodies for the exercise of delegated powers, may include individuals with no knowledge or direct experience of contracting. Yet CCGs with full delegated responsibility for primary medical care contracts are responsible for reviewing existing contractual arrangements and managing failing and underperforming contracts. More...
Contract reviews and audits 
Ever changing commissioning arrangements have taken their toll in terms of continuity, capacity and organisational memory. Commissioners don’t always know where all their contracts are or whether they have been drafted correctly. Often these questions won’t be asked until a dispute arises with a provider, by which time it is too late. If contracts have fallen between the cracks or were incorrectly drafted, you need to know. We have worked with CCGs to audit their existing contracts to ensure that they are getting the services they think they’re paying for and to avoid the reputational damage and other costs of contract disputes. More…
Premises strategy 
Local system transformation plans ultimately depend on the availability of safe, modern premises that are fit for purpose now and able to cope with changing patterns of demand and service delivery. The regulations governing premises have not adapted fast enough to accommodate changing need and few commissioners or primary care providers have the expertise or resources to bring premises up to the minimum standard let alone build the primary care infrastructure of the future. Our experts can help you to understand how to work within the rules to shorten planning cycles and maximise funding opportunities. More…
Bid writing
General practices and other primary care providers can no longer rely on their core contracts for a sustainable income. Writing bids and responding to tenders is an art that requires a mixture of keen attention to detail, absolute clarity and persuasion. More...
If you interested in talking to PCC about any of the areas listed above or need support for other primary care related work, please contact us at with “consultancy” in the subject line.
Our associates
PCC works with a network of associates to provide our clients with access to a wide range of skills and expertise. If you have experience in primary care management, organisational development, transformation projects and related areas and are interested in working with us, please email with “associate opportunities” in the subject line.
Consultancy and project support

Latest News

Make your primary care network work for you

20 March 2019

Spring is a busy time for practices.

This year, as well as the annual delights of year-end reporting, QOF, DSP and the day job, practice managers have been told to get on with forming primary care networks (PCNs).

“Told” because “working at scale” is no longer just a helpful suggestion but a matter of policy. Participation of individual practices is officially optional, but as there are going to be financial incentives for working in networks – and diminishing prospects for those who chose to rely on the core contract – the element of choice is more limited than it may appear.

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The state of ageing in 2019

19 March 2019

A report from an older people’s charity brings together public data about work and finances, housing, health and communities. It reveals big differences in how people experience ageing depending on factors such as where they live, how much money they have or their sex or ethnicity. Today’s least well-off over 50s face far greater challenges than their wealthier peers and are more likely to die younger, become sicker earlier and fall out of work due to ill health.

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Better transition for young people in inpatient mental health settings

19 March 2019

NICE and the Social Care Institute for Excellence have published a guide to help practitioners prepare for a planned admission and or discharge from inpatient mental health services. It covers planning for admission, preparing for discharge, care and support after discharge, crisis planning, and information and support for parents and carers.

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New academic prize for general practice nursing students

19 March 2019

The Queen’s Nursing Institute (QNI) has launched a new academic prize for students of specialist nursing programmes in England, Wales and Northern Ireland.

The Ellen Mary Memorial Prize is available for students of the specialist practice qualification in general practice nursing. The prize is available at every university that offers the NMC-approved course.

Each university is invited to nominate the student in each academic year who has demonstrated the most outstanding achievement during the period of study. The criteria to assess the student’s outstanding achievement are determined by the university faculty.

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Medical director’s report of access standards

18 March 2019

In 2018 Professor Stephen Powis, NHS National Medical Director, was asked to carry out a clinical review of standards across the NHS, with the aim of determining whether patients would be well served by updating and supplementing some of the older targets currently in use. In this interim report, Professor Powis sets out his recommendations.

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