Correspondence management: save GP time and improve morale
GP practices that have got to grips with correspondence management have realised impressive savings in GP time and increased the job satisfaction of clerical teams. Practices receive hundreds of items of correspondence each week. Up to 60% of this could be managed by the clerical team without involving a GP. This half-day workshop shows practices how it’s done and addresses two of the high-impact actions of the GP Forward View: 4. Develop the team and 5. Productive workflows.
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