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Luton primary care network frees up 3,000 extra appointments
GP practices in Luton have worked together to provide more than 3,000 extra appointments a year including halving the number of appointments lost due to patient non-attendance.
As well as freeing up appointments, the initiative has improved satisfaction with services and cut complaints by 12%. The network has also realised savings of £50,000.
NHS England has made a video highlighting the network’s achievements.
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