E-learning terms and conditions

By purchasing e-learning, you agree to be bound by the terms and conditions.


When you purchase a course your access period will begin once you have been granted access. You have 12 months access to the e-learning portal and you can access any courses that are available to you in the portal.


PCC can only accept payments made in GBP.

VAT will be applied to all financial transactions with the exception of cancellation charges.

Card payments will collected via Worldpay.

Invoices will be provided by PCC.

Annual contract/credits: E-learning is included as part of the annual contract offer.

A member of the PCC team will contact you once payment has been received to provide you with access to the e-learning portal.


You have the right to cancel your order from the time of purchase for a period of seven days provided you have not accessed any courses. If you have worked through any of the course content you will not be able to cancel your order.

Courses purchased by annual contract/credits: Places cancelled within seven days of booking will be fully refunded or credits/places reinstated provided you have not accessed any of the courses.

Cancellations will only be accepted in writing to enquiries@pcc-cic.org.uk

Refund Policy

PCC operates a refund policy which shall, at all times, be at its sole discretion. Any customer wishing to avail themselves of the refund policy should contact enquiries@pcc-cic.org.uk.

Privacy notice

The personal data we collect from you at registration for e-learning is kept to a minimum and is to enable us to provide and maintain our service to you. We will use your data to operate your account, and your data will be shared with PCC employees in order for us to do this.

Please note that if you are purchasing e-learning on behalf of someone else you must have their consent to provide their personal data to PCC. You must also ensure they have sight of the privacy notice.

Skip to content