Leadership skills

Many people make the mistake of thinking that leadership is something that only very senior people have to consider. In fact, leadership is a skill that every professional manager needs to master.

Now updated to include information on transformational leadership and goal translation, this course will help you to develop your leadership skills and use them to provide direction for your team. The course also includes how to manage cross-functional teams and write effective mission statements.

This course enables you to:

  • Think about what it means to be a manager
  • Understand the three levels of management and apply them
  • Recognise the main leadership styles and judge which approach to take in different situations
  • Differentiate between goals and objectives and understand how they relate to one another
  • Translate the goals of the organisation as a whole into individual SMART objectives
  • Use ongoing performance criteria to manage your team more effectively

This course is designed to appeal both to those that manage others or who wish to develop management skills as part of their personal and professional development.

Anyone new to management or preparing to take on a management role will find that this course provides an understanding of the leadership skills they will need to progress and how to develop them.

More experienced or senior managers will value the opportunity to refresh or develop their leadership skills.

Learning outcomes


  • What is management?
  • What are the three levels of management?
  • Who is a manager?
  • What is organisational structure?


  • What is leadership?
  • What are the main leadership styles?
  • What makes an effective leader?
  • How can leadership styles help me?

Goal translation

  • What is goal translation?
  • Why do we need goal translation?
  • What are mission statements?
  • What are goals and objectives?
  • What are goals and objectives?

Ongoing performance criteria

  • What are ongoing performance criteria?
  • What are accountabilities?
  • What are standards?
  • What are competencies?
  • What are personal development plans?

Course participant comments

“I liked the different methods of learning, and the fact you can print relevant pages, and or go back to the courses for a few months afterwards for a refresher”

“I feel that it has given me a clear insight into leadership and the how I can develop my leadership skills in the future”


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