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Expanding our popular e-learning

E-learning has always been a popular choice for our annual contract holders but when the pandemic hit, we saw a significant increase in the uptake of our e-learning courses. During the first lockdown, our events team and advisers were busy turning all of our face to face events into virtual training events and workshops, as our e-learning courses provided a ready alternative for clients to develop their own personal skills at times that suited them.

With the increase of clients working from home and having to learn how to use new virtual platforms, including MS Teams and Zoom, and adjust to the new ways of working, e-learning took off as another way of learning and keeping up to date.

Our courses have always complemented our personal and team development events. We decided as our events were changing, this was a good opportunity to review our e-learning programme. We ran our customer survey before Christmas and used this to ask for feedback from our clients about our e-learning courses.

Feedback from the survey revealed it was time for a refresh of our courses. Customers wanted to see a wider range of topics to choose from and also a choice on the duration of the course.

With this in mind, we have worked with a new e-learning partner to source new courses and topics. The new library of courses includes some bite size courses of five to ten minutes which are a good resource and also a good introduction to some areas. The topics also fit with the importance of looking after yourself, your health and wellbeing,

We are pleased to be launching our new courses for our annual contract holders.

Annual contracts taken out from 1 January 2021 will include our new e-learning courses for the period of the contract term. We have an extensive library of courses and we will be making new topics available during the year.

The new courses currently available are:

  • Customer service
  • Health and wellbeing
  • Change management
  • Communication/presentation skills
  • Project management.

For information about our new annual contract offer, please contact enquiries@pcc-cic.org.uk