The essence of successful leadership

Leadership is not just something that comes from the top. Successful organisations have leaders at every level and systems leadership is crucial for the effective and efficient running of PCNs and across ICSs. Our leadership development support includes board development and coaching as well as programmes aimed at clinical directors of primary care networks and practice managers tasked with leading rapidly expanding teams in environments of unprecedented change.

The COVID-19 crisis has led to the emergence of new leaders across health and social care

As part of moving forward successfully towards a new normal, leaders in the system need time to develop their skills and knowledge, supported to reflect on their achievements and enabled to develop their personal vision for the future. At PCC we have listened to those we worked with before the pandemic, and those currently accessing and asking for support now, in designing our current programme offer. We have developed a range of support that can be delivered virtually and welcome discussions with you to understand how best to meet your needs.

The Confident Leader

Acquire knowledge and skills working in small groups of your peers in half-day sessions over several months. The programme is shaped around your interests and development needs. Led by experienced coaches, you will be joined by a range of topic experts covering principles of leadership, conflict resolution, managing change and the theory and practice of effective teams. You will also have the opportunity to form a network with other participants for learning, reflection and mutual support that will keep going long after the formal programme comes to an end.

The Confident Practice Manager

Practice managers have always been leaders by default, but the advent of primary care networks (PCNs) will require leaders by design. They will need to become better at enabling relationships, facilitating meetings, developing network plans, keeping people engaged, staying up to date and managing change.

The Confident Practice Manager programme is designed with exactly these challenges in mind. It is aimed at those hoping to become tomorrow’s leaders in practice management and those who want to take their experience – and confidence – to the next level.

Two-day courses for PCN leaders

Everyone involved in primary care networks faces a steep learning curve. This is most true for the first wave of clinical directors who are carving out new roles.
Practice managers have no less important roles in providing the operational support that successful networks will need to realise their full potential.

Our two-day concentrated leadership courses recognise that the new leaders are short of time but need to get up to speed fast. We can also run these for mixed groups of clinical and non-clinical leads.

Coaching and the art of improvement

Everyone can benefit from coaching, an approach to personal development in which individuals with the help of a qualified coach are able to reflect on their attributes, discover their strengths and identify the areas they need to work on.

Find out how our ILM qualified coaching team can help you.

Barbara Dingley

Director of Operations

Barbara leads the PCC team in supporting commissioning organisations and providers.

Helen Ellis

Head of Development

Helen leads the personal and team development programme for PCC, delivering leadership development and PCC’s programme of training events.

Helen Northall

Chief Executive

Helen started her career as a biomedical scientist and went on to work in hospital management, commissioning for a health authority and primary care development in a PCT.

Critical friends when you need them

Everyone need support and advice to make the best of their roles, but this is not always readily available at work. Those living through periods of change or taking on new or expanded roles are in particular need of support they can call on when they most need it.

Sometimes called mentors, these individuals can be on hand—online or in person—for situations where a supportive, but knowledgeable friend to talk through the options and test your thinking would be invaluable.

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