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Natural leaders in a crisis

Much is written about leading in the time of Covid-19 and much is being achieved in these unprecedented times. Primary care leaders may feel they don’t have all the relevant experience because this has quite simply never happened before.

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What’s Love Got to do With It?

As humanity adapts to the post Covid-19 world, is it time to reflect on the balance of fear based as opposed to love based leadership approaches in the NHS? The very mention of love in the context of our work will I am sure make some people uncomfortable, embarrassed or dismissive. But maybe it’s time to accept that work is done by humans, 100% of the NHS workforce are human and a big part of our humanity is the need to connect, trust, communicate and feel part of something we believe in.

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Finding strategies to cope with stress

This short slideshow helps you recognise the signs of stress and provides some strategies to help you, and your team, cope. Finding strategies to cope with stress that work for you is important.

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PCC Insight June 2020

This edition of PCC Insight is written at a time of significant change in the health service, the speed of implementation of change has accelerated considerably and while we know that some of these changes will not be sustainable or indeed desirable longer term, we know some of these innovations will remain.

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COVID-19 impact assessment and action planning support

During the COVID-19 crisis, all practices and PCNs will have implemented or experienced a number of changes covering operational, strategic and attitudinal aspects of practice life. As things return to a more settled state, it’s important that they plan thoroughly so that all changes can be assessed on their suitability and effectiveness going forward.

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Making an impact – social prescribing evolves to cope with rising demand

Enabling the development of social prescribing models to cope with the rising demand for community support; capitalising on emerging new roles to support primary care, meeting requirements of the PCN DES across a local health economy, will support areas meet the post Covid-19 challenges ahead.

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Delivery of eye care services during COVID-19

NHS England and NHS Improvement published a letter on 1 April 2020 covering changes to the delivery and operation of optometry services. The letter covered changes to optometry services delivered outside of hospital, including PPE, contractual, financial and workforce implications. We have produced this slideshow which provides a summary of the changes and a number of useful links for advice and guidance.

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Managing your team through COVID-19

This short presentation helps you understand the differences between your team members and how individuals in your team may respond differently to COVID-19 pressures. We will introduce your team to the Myers-Briggs instrument which will help everyone understand how their differences are strengths and how they can work together in a complementary way. For more information about our a virtual MBTI training session for your team please contact enquiries@pcc-cic.org.uk

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Your questions answered

We want to remind our annual contract holders that we are still operating our helpdesk. If you would like to know more about our quality assured helpdesk that covers contracting and commissioning advice for medical, dental, eye care and pharmaceutical services this short presentation gives examples of frequently asked questions responded to by our experts. We would be happy to discuss this and other services we provide contact enquiries@pcc-cic.org.uk

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Coping during a crisis and collaborating across systems requires a different approach to team working

Consider teaming as an option when you’re working across geographical and organisational boundaries. This short presentation describes why teaming is important now. To find out more about teaming or if you would like more information about our leadership programmes please contact enquiries@pcc-cic.org.uk

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Take time to reflect

The Covid-19 crisis has accelerated the transformation of care, with pressures driving practices to work together, with other partners and in different ways. The need to manage who comes through the front door has meant forcing the digital revolution earlier than many practices may have anticipated. Practices are now using video consultations, on-line consultations and triage, and it is likely many practices will retain some of the new ways of working when the peak has passed. Recovering from this rapid change will take time and, for many, will need a period of reflection.

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Covid-19 dental preparedness

NHS England and Improvement and the office of the chief dental officer published their fourth dental preparedness letter on 15 April 2020. PCC has summarised the letter in this short presentation.

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GP contract regulation changes

As part of their response to the Covid-19 pandemic, NHS England and NHS Improvement has amended the GMS and PMS regulations and the APMS directions to free up capacity in general practice.  See this presentation for a brief summary.

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