Matt Hancock has taken a close interest in NHS IT, banning fax machines, insisting that email should replace paper and most controversially championing the use of AI and other high-tech alternatives to face-to-face clinical consultations. Is his hands-on approach a good or bad thing? Vote at www.networks.nhs.uk
In line with the NHS Long Term Plan and the GP contract, new tools and services are already allowing general practice to work in new ways. Patients already have access to online appointment booking and prescription requests. What else can we offer as a range of contact options?
This half-day event on 25 April in Birmingham, 4 June in Leeds and 13 June in London for primary care commissioners and general practice leaders highlights how digital technology is providing new ways to see patients. We will hear from guest speakers with case studies that illustrate the range of e-consultation products and services available and what is already being done today. We also consider the legal constraints that commissioners and providers should be aware of.
GP practices that have got to grips with correspondence management have realised impressive savings in GP time and increased the job satisfaction of clerical teams. This half-day workshop on 9 May in Manchester and 25 June in Birmingham shows you how it’s done.
Practices receive hundreds of items of correspondence each week. Up to 60% of this could be managed by the clerical team without involving a GP.
The savings can be impressive. A case study on the NHS England website looked at the example of a practice with a 13,000 population, which managed to save each of its five GPs around an hour and a half a day - the equivalent of a day a week - by redesigning correspondence workflows. NHS England estimated the cost saving at £20,000.
GP surgeries will now be able to display a daffodil mark as a sign of commitment to improving end of life care, as part of a new partnership between the Royal College of GPs and the terminal illness charity Marie Curie.
The mark, synonymous with the charity, is based on a new set of criteria called the “daffodil standards” – a set of eight quality improvement statements designed to support primary care teams in delivering care to patients living with an advanced, serious illness or at the end of their lives, and their loved ones.