No-one wants to reach a point where conflict resolution between commissioner, contract manager and provider is necessary. Constructive relationships are vital for the successful provision of high quality services that meet the needs of patients. Investment in building relationships can save a lot of time and stress later on should performance or contract compliance issues arise.
A new event from PCC promises to equip delegates to prevent conflict in commissioning and contract management relationships. It also aims to increase their confidence in managing situations where conflict may arise.
This one day training session on 26 March in Manchester, 25 April in London and 14 May in Birmingham focuses first on preventing conflict, providing tips to build collaborative relationships and processes to make them work. It looks at mechanisms to pre-empt conflict and practical solutions to prevent escalation to a formal conflict resolution process.
Wheelchair data for July to September 2018 is now available for CCGs to review their performance. NHS England recognise providers and CCGs’ continued hard work in improving data quality, and this will inform further work to improve patient outcomes.
The health and care secretary has announced a review into over-prescribing in the NHS. The review will focus on patients who take multiple medicines, to ensure patients are receiving the most appropriate treatment for their needs. The review will be led by chief pharmaceutical officer Dr Keith Ridge.
The review will look at how doctors and pharmacists can be supported to review prescriptions and ensure patients are receiving the most appropriate treatment for their needs.
Matt Hancock has banned the NHS from buying fax machines and has ordered a complete phase-out by April 2020. The ban on buying fax machines takes effect from January 2019. They will be phased out by 31 March 2020. NHS organisations will be monitored on a quarterly basis until they declare themselves ‘fax free’.