The Golden Ticket is a new approach to the management of dementia in primary care, piloted by the Buxted Medical Centre in East Sussex. By working with a range of partner agencies to provide a coordinated package of support for patients and their carers within the community, the project is already showing a significant reduction in acute admissions, while also reducing reliance on GP consultations and improving patient experience.
When Phillip Bennett-Richards went on a study trip to view the Buurtzorg care model, his learning began before he’d even left England. “I don’t know if any of you have looked for Buurtzorg on the map of Holland and failed to find it, because of course Buurtzorg is not a place in Holland, which was my first learning point – they are many Buurtzorgs, all over the country.”
Delegates at a conference on international care models heard a lot about Esther. By the time a session on this Swedish woman rolled around, some declared themselves surprised to discover she did not actually exist.
If it’s a sin to covet thy colleagues’ healthcare IT system, many of those who attended a conference on international care models need to seek forgiveness.
A team from Ribera Salud – a healthcare organisation which provides integrated care in the eastern Spanish town of Alzira – offered delegates a live demonstration of their IT capabilities. This included an electronic care record integrated across all parts of the health system, and a portal through which patients can securely e-mail their GPs. Also shown was the extensive business intelligence at the fingertips of those working in the system: from patient level costs to predictive risk analysis.