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Getting the model right – Trusts working with primary care

For this issue’s interview, we talk to Dr Berge Balian who is Medical Director of Symphony Healthcare Services (SHS), an NHS organisation that operates and supports 20 GP surgeries covered by 16 GP contracts in Somerset and Devon.

https://www.pcc-cic.org.uk/getting-the-model-right-trusts-working-with-primary-care/

Reflections on a ‘new’ NHS and its impact on general practice

Legislation now quietly going through Parliament will significantly impact on the longer-term shape of general practice. Integrated care systems (ICSs) are partnerships of health and care organisations that come together to plan and deliver joined up services and to improve the health of people who live and work in their area.

https://www.pcc-cic.org.uk/reflections-on-a-new-nhs-and-its-impact-on-general-practice/

Challenges for general practice

General medical practice needs to continually meet the warranted rising expectations of their registered patients. Inadequate access is perennially an issue and of parallel concern are lapses in quality of care and unwarranted variations in care provision. All these issues are equally of concern in all healthcare services worldwide. Recently there has been specific criticism…

https://www.pcc-cic.org.uk/challenges-for-general-practice/

Practice support

PCC supporting general practice – new for 2024 During 2024 we will be sharing enhanced support that we are developing for general practice as over recent months there has been no sign of any of the demands on primary care slowing down. The access agenda and need to recover confidence in general practice has driven…

https://www.pcc-cic.org.uk/practice-support/

Cultural change at the heart of integrated care systems

As the themes of the NHS Long Term Plan start to become reality through plans for legislation to support integration, is it just legislation that will make this happen?  Is this more about large scale change management or is it cultural change, rather than the creation of new bodies and boards?

https://www.pcc-cic.org.uk/cultural-change-at-the-heart-of-integrated-care-systems/

General practice cashflow and Covid support fund

GP practices in England have been forced to dip into their own pockets to get themselves ‘Covid-19 ready’. Significant expenditure has been incurred by practices, be that from procuring PPE, staffing practices over bank holiday weekends, or upgrading the IT infrastructure of the practice and network. This article from Moore Scarrott Healthcare, nationwide specialist medical accountants…

https://www.pcc-cic.org.uk/general-practice-cashflow-and-covid-support-fund/

Service improvement and change: it’s the simple things that get in the way

General practice is seeing some of the most challenging times, not least with the Covid pandemic, but also just delivering day to day care with what appears to be a tsunami of demand. What can often get lost in this scenario is how people respond to one another and inadvertently create difficulties within the practice…

https://www.pcc-cic.org.uk/service-improvement-and-change-its-the-simple-things-that-get-in-the-way/

Learning sustains CPCS at General Practice Solihull Healthcare PCN

The General Practice Solihull (GPS) Healthcare primary care network (PCN) serves a population of 44,000 patients in low-deprivation areas of Birmingham and Solihull. It became an early adopter site for referring to the Community Pharmacist Consultation Service (CPCS) in March 2021 when it began a month-long pilot at Tanworth Lane and Village Surgeries. Following the…

https://www.pcc-cic.org.uk/learning-sustains-cpcs-at-general-practice-solihull-healthcare-pcn/

How might the GP contract reflect the proposals of the Fuller Stocktake and House of Commons Report

The current general practice contract (GMS) runs until 31 March 2024. The Department of Health and Social Care and NHS England seem to feel that a new contract is required, whilst GPs believe that the contract is not fit for purpose, however. Sixteen months is an incredibly abbreviated period to renegotiate such an important cornerstone…

https://www.pcc-cic.org.uk/how-might-the-gp-contract-reflect-the-proposals-of-the-fuller-stocktake-and-house-of-commons-report/

Practice support – successful service change

Working with Aneurin Bevan University Health Board (part of NHS Wales) PCC advisers with expertise in planning for and leading change, communicating with patients, and the wider community delivered a series of workshops for individual practices to help them get to grips with the transformation agenda.

https://www.pcc-cic.org.uk/practice-support-successful-service-change/

Considering a commercial approach to your GP practice

As we learn how to multi-task dealing with the post pandemic and practice workload, many GP practices are focusing on their business strategies. With increasing pressure on the NHS, GP practices are considering how they can maintain excellent patient care, while maximising profits and drawings as well as improving work/life balance for partners.

https://www.pcc-cic.org.uk/considering-a-commercial-approach-to-your-gp-practice/

People and teams training and development

Great organisations understand people and work in teams. We are all members of teams, but to be useful members performing at our best we need to learn about ourselves and others, develop coping strategies and resilience, acquire skills to negotiate and avoid conflict, become better communicators and find more effective ways to cooperate and collaborate….

https://www.pcc-cic.org.uk/people-and-teams/
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