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People and teams training and development
Great organisations understand people and work in teams. We are all members of teams, but to be useful members performing at our best we need to learn about ourselves and others, develop coping strategies and resilience, acquire skills to negotiate and avoid conflict, become better communicators and find more effective ways to cooperate and collaborate….
Practice support
PCC supporting general practice – new for 2024 During 2024 we will be sharing enhanced support that we are developing for general practice as over recent months there has been no sign of any of the demands on primary care slowing down. The access agenda and need to recover confidence in general practice has driven…
Getting the model right – Trusts working with primary care
For this issue’s interview, we talk to Dr Berge Balian who is Medical Director of Symphony Healthcare Services (SHS), an NHS organisation that operates and supports 20 GP surgeries covered by 16 GP contracts in Somerset and Devon.
Reflections on a ‘new’ NHS and its impact on general practice
Legislation now quietly going through Parliament will significantly impact on the longer-term shape of general practice. Integrated care systems (ICSs) are partnerships of health and care organisations that come together to plan and deliver joined up services and to improve the health of people who live and work in their area.
When your pharmacy can give you a headache: a prescription for dispensing practices
As with any change, the drive to deliver primary care at scale carries with it the risk of unintended consequences. For a dispensing practice looking to merge or to move to shiny new premises, the loss of a valuable income stream from dispensing can be one. PCC primary care adviser Charlotte Goodson cautions that the…
What we do
PCC is an independent, not-for-profit social enterprise that supports the development of health and care services; providing specialist advice with a focus on primary care, events, flexible expert support, and personal and team development services. For details of our services see consultancy and support, leadership development or training and development sections on this website. For…
The Strategic programme for primary care in Wales
We recently caught up with Alan Lawrie who is the national programme advisor (primary care) for the strategic programme for primary care. Alan updated us on the purpose of strategic programme, its key aims and functions and how the accelerated cluster development (ACD) work has been rapidly evolving in 2022/23 and the plans for 2023/24.
New Social Prescribing Roles – New Opportunities for PCNs
It is scarcely believable that only 20 months ago, primary care networks (PCN) had not yet seen the light of day. So much water has passed under the bridge since then and yet so much has been achieved in the transformation of primary care despite the system and the country having to cope with a…
New rules will help but commissioners and practices need to keep talking about premises
In updating rules that guide the funding of GP premises, NHS England has been stretching the definition of “imminent” for more than two years. PCC premises and finance adviser Mike Simpson argues that even if the new premises costs directions (PCD) were available, they would not resolve all the issues commissioners and primary care providers…
Harnessing the patient resource
Helen Northall wrote encouragingly in this month’s edition of Insight about informing and engaging patients. I agree with her. But as a PPG chair, I think this can be taken one step further.
Considering a commercial approach to your GP practice
As we learn how to multi-task dealing with the post pandemic and practice workload, many GP practices are focusing on their business strategies. With increasing pressure on the NHS, GP practices are considering how they can maintain excellent patient care, while maximising profits and drawings as well as improving work/life balance for partners.
Access in the new normal
The COVID-19 pandemic has changed the way in which patients access primary care services in England and revolutionised the definition of access in 2021/22. We have all been through two and half years of different health related peaks and troughs in health care experiences.