Service change and redesign is continually happening, as we start the journey towards the new normal the challenges include how best to manage those who have been waiting for care, or not presenting when they needed care. The tsunami of demand that will result will drive the need to change services. PCC can support the changes that you may need to make – whether its redesign in general practice, to keep the best of the changes that happened during the pandemic, or to work at system level to redesign patient pathways. We have experts in project management and change skills. Contact firstname.lastname@example.org to discuss how we can support.