• Avoiding conflict with clarity, openness and trust

    14 January 2019

    No one wants to reach a point where conflict resolution between commissioner, contract manager and provider is necessary. Constructive relationships are vital for the successful implementation of primary care networks, which as the NHS Long Term Plan makes clear will soon include all GP practices.

    Investment in building relationships can save a lot of time and stress later on should performance or contract compliance issues arise.

    A new workshop promises to equip delegates to prevent conflict in commissioning and contract management relationships. It also aims to increase their confidence in managing situations where conflict may arise.

    The one day session on 26 March in Manchester, 25 April in London and 14 May in Birmingham focuses first on preventing conflict, providing tips to build collaborative relationships and processes to make them work. It looks at mechanisms to pre-empt conflict and practical solutions to prevent escalation to a formal conflict resolution process.

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  • Integrated care systems - practical steps for primary care

    14 January 2019

    As the move towards integrated care systems accelerates what practical steps can those involved take to include the crucial partner – primary care.

    At this interactive workshop on 19 March in Birmingham and 23 April in Manchester we will hear from a leading lawyer who has worked with all parties on care integration, and has made steps forward using existing contract flexibilities and alliance contracts. A presenter from NHS Dudley CCG will share learning from their journey towards a contractual approach for integrated care and how primary care has been and continues to be partners in the process.

    This session is essential for those working in or with integrated care systems and who wish to get effective involvement of primary care, understanding what works (and doesn’t) from those who have taken steps already.

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  • Introduction to project management

    10 January 2019

    Project management requires a specific set of skills, some of which we possess naturally and can learn to use more effectively. But it also requires knowledge and a well-defined approach. This one day training session is for everyone who has responsibility for projects or is part of a project team.

    The session on 21 February in London and 5 March in Birmingham sets out the common principles of project management and covers the journey from inception to completion. The session covers the rationale for projects, the stages of project management, the role of the project manager and gives useful hints and tips for effective and efficient project management. Scenario based exercises are included to illustrate the concepts involved.

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  • Do you know your GMS from your ICS?

    8 January 2019

    Integration has become one of the most important words in health policy. The NHS long term plan makes it clear that closer working between NHS organisations, social care and the voluntary sector remains a top priority.

    As the first point of contact for most patients with a range of services, primary care is at the heart of all integration plans, but integrating with something you don’t understand is difficult and risky.

    Although contracting is a dry and technical subject, it is essential to have a basic understanding of how contracts work, what they allow you to do and what they may prevent you from doing. What difference will the new “GP network” contract make to commissioners as they strive to hit the government’s target for 100% coverage of ICS within two years?

    This workshop on 20 March in London, 2 April in Manchester and 25 April in Birmingham is a beginners’ guide to the subject but would suit anyone who needs to understand how primary medical contracts can enable or impede change. It explains the basic concepts, breaks down the jargon and acronyms and explains where primary medical services are now and where they are heading.

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  • NHS can expect more of the same in 2019 – only the words will change

    28 December 2018

    If a five year plan appears to have worked reasonably well during turbulent times it’s understandable that politicians should seek to repeat the exercise, perhaps even doubling down and working with NHS bosses on a ten year version.

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