Privacy notice and cookies

Primary Care Commissioning CIC (“PCC”) is the data controller for www.pcc-cic.org.uk (“the website”). We will process your data in accordance with the Data Protection Act 2018 and the United Kingdom General Data Protection Regulation (UK GDPR). The purpose of the privacy policy is to inform you as a user of the website about what information we collect when you visit the service, how we use the information, whether the information is disclosed and the ways in which we protect users’ privacy.

How do we use your information?
We analyse information to see what is most effective about our website and associated services to help us identify ways to improve it and to make it more effective. We may also use information for other purposes, which we would describe to you at the point when we collect the information.
We will use your information to send you our newsletters if you have requested them and to provide access details to any of our e-learning courses that you have chosen to purchase. (Further information about how we process your data in respect of newsletters is in terms and conditions (link is external).)

What information do we collect when you use the website?
We collect information indirectly and directly. When you use the website we use technology to collect information indirectly – such as your internet address. This is commonplace across all internet services to enable the investigation of issues such as malicious use. This information is then kept in our internet access logs. We collect information directly from you in a number of ways. One way is by using cookies. Cookies are small files of information that save and retrieve information about your visit to our site, such as how you entered our site, how you navigated through the site and what information was of interest to you.

This information is collected for a number of reasons, for example, to help develop the website and associated services. The cookies we use identify you merely as a number. If you are uncomfortable about the use of cookies, you can disable them by changing the settings in the preferences or options menu in your internet browser. However, disabling cookies may affect our ability to provide services to you; if certain cookies are disabled you may not be able to access the service. See our cookies policy for more information on the cookies we use.

We also collect information when you give it to us. For example, you may register to receive a newsletter. When we collect this type of information, we will notify you as to why we are asking for information and how this information will be used. It is completely up to you whether you provide it, but not providing information may affect our ability to provide services to you.

The social media bookmarking sites that the website links to are third-party sites and PCC does not control the way these sites use your information. If you choose to access these sites using the links provided, the operators of these sites may collect information from you that may be used by them in accordance with their privacy policies, which may differ from ours.

You should read their privacy policies carefully to find out what happens to any information that is collected by these services when you use them. Information submitted as part of the website content held on Twitter and Facebook will be subject to their privacy policies. For more information, see the Twitter privacy policy http://twitter.com/privacy

Will we disclose your information to, or share it with, other organisations?
We do not sell individuals’ information. We will share it only with our authorised Data Processors, who must act at all times on our instructions as the Data Controller under the Data Protection Act 2018. Before you submit any information, we will notify you as to why we are asking for specific information and it is up to you whether you provide it.

We may give you access to your information
You are entitled to know whether we hold information about you and, if we do, to have access to that information and require it to be corrected if it is inaccurate. You can do this by contacting the Data Protection Officer, PCC, Suite 218, Second floor, West One, 114 Wellington Street, Leeds LS1 1BA.

Your data is kept under secure conditions. We take appropriate steps to maintain the security of your data on our service. The open nature of the internet means that data may flow over networks without security measures and may be accessed and used by people other than those for whom the data is intended. Our intention is that this should not happen and we take measures to ensure that it does not.

Cookies policy
The website uses cookies to ensure you get the best experience on the website. If you continue without changing your settings, we will accept your consent to receive these cookies from the website. However, if you wish to, you may change your browser settings at any time. Go to www.aboutcookies.org for information on how to do this.

Cookies information
Cookies – small information files placed on your device – are used to improve services for you by, for example:
• Enabling the service to recognise your device so you do not need to give the same information repeatedly
• Recognising when you have already given a username and password so that you do not need to do so for every subsequent web page you visit
• Measuring how many people are using the services we provide, so we can make them easier and faster to use
• Analysing data, anonymously, to help us understand how people interact with the website services

On-line sessions and recordings
Please see PCC’s privacy notice for on-line sessions and recordings.

See also the PCC privacy statement.