The Confident Practice Manager

20 November 2018
The Confident Practice Manager programme is designed for those who aspire to improve in their leadership role in practice management. The programme brings together like-minded individuals in a safe and stimulating environment to learn together and share experiences, supported by experienced executive coaches who provide context and with expert input on a number of areas relevant to participants.
 
This programme aims to give practice managers knowledge and confidence to become more effective and higher achieving. It equips you with the resources to push on to the next stage of leadership and development of general practice.
 
The programme has been designed to resolve the dilemma that practice managers are under huge workload pressure but need time and space to develop the capabilities to take themselves and their practices to the next level. It also recognises that the need for change facing many practices is urgent, so there is not the luxury of endless time to spend developing leadership skills away from work.
 
Feedback from a recent programme included:
 
"What made it so enjoyable was the opportunity to apply learning in my work place and to learn from and share with the wider group's experiences. It was also a very nice small group and we gelled well together."
 
"I thought the course as whole was most enjoyable. We have changed our approach to dealing with other organistaions, how we work internally within our federation, working to our strengths and we have some good ideas still to take forward."
 
How it works
 
The programme consists of eight half-day sessions over nine months (November 2018 to August 2019), allowing time between sessions for reflection. Sessions include regular opportunities to discuss current issues and seek solutions.
 
Each session combines expert facilitation by experienced practitioners in their field with knowledge-giving, discussion and opportunities to work through scenarios and problems. A qualified coach will lead the sessions and will be supported by other facilitators and experts throughout the programme.
 
Sessions are supplemented with selected further reading allowing participants to increase their knowledge in their own time.
 
Learning groups are encouraged to keep in touch with each other between sessions and to maintain relationships after the programme has ended.
 
Each group has its own dedicated closed networking space on NHS Networks, enabling participants to virtually network between and after sessions.
 
Capacity is limited to maximise the learning potential of the sessions and it is recommended you attend all sessions to get the most from the programme.
 
To register an expression of interest or to book your place on the programme please contact the events team by email or call us on 0113 212 4184.
Our Services

Latest News

Practice team development: care navigation and signposting

24 January 2019

Reception staff can make a big difference to workload and the smooth running of the practice by making sure patients see the most appropriate professional. Active signposting is the first of the ten high impact actions (HIAs) to release time for care set out in the GP Forward View. According to NHS England active signposting “provides patients with a first point of contact which directs them to the most appropriate source of help”.

PCC’s care navigation and signposting session empowers the reception team to offer choices to patients enabling them to make informed decisions about their care and how to access the most appropriate professional first time. The session examines models of care navigation and the fundamentals of signposting and social prescribing (HIA number 8). It then goes on to consider how roles within the reception and admin team can evolve to enable staff to deliver what they’ve learnt. Contact enquiries@pcc-cic.org.uk for more information.

Read More

Leeds first city to fully join up with GP Connect

23 January 2019

NHS Digital is ensuring that clinicians have access to patients’ GP records right across Leeds.

The GP Connect service allows GP practices and authorised clinical staff to share and view GP records digitally and allows them to make better decisions about a patient’s care. This means that clinicians in hospitals across the city will be able to access patients’ previous encounters with GPs, improving the data link between the care received at primary and secondary care.

The service is available to all GP practices in Leeds after GP system supplier TPP last month joined EMIS Health in implementing GP Connect.

Read More

RCGP figures show access to GPs is lowest for 15 years

23 January 2019

The Royal College of GPs has compared population statistics with figures from NHS Digital to show that the ratio of GPs to the overall population is at its lowest for 15 years. In 2017 there were 6.19 full-time equivalent GPs per 10,000 population compared to 6.56 in 2007. The ratio is the lowest it has been since 2004. Figures for 2018 are not yet available.

Read More

Plea for feedback on e-referral service leaflet

23 January 2019

More patients are now using the NHS e-referral service which allows patients to book their own hospital appointments. NHS Digital has asked practices to comment on the materials used to promote the service via a short survey.

Read More

Equity and health services

23 January 2019

Governments around the world are determined to eradicate unfair differences in health care access, quality and health outcomes. This paper from York University summarises the methods for analysing health equity to help policymakers with the allocation of health sector resources.

Read More