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Virtually medical: a new normal for training

With Covid-19 compelling many of us to work differently, PCC has moved to virtual platforms and the rollout of the revised and reworked suite of medical contracting sessions is no exception. The pre-lockdown staple events and workshops based on the NHS England Policy and Guidance Manual (PGM) have been revamped into blocks of three virtual sessions.

Paul Burns

With Covid-19 compelling many of us to work differently, our team has moved to virtual platforms and the rollout of the revised and reworked suite of medical contracting sessions was no exception. The pre-lockdown staple events and workshops based on the NHS England Policy and Guidance Manual (PGM) have been revamped into blocks of three virtual sessions. This is our new programme:

An introduction to the medical contract is aimed at newer staff members to medical commissioning teams, although many experienced colleague joined the sessions in August and found the refresher useful. These introductory sessions concentrate on:

  • Session 1 is an overview of commissioning medical services including the history and context of medical commissioning and regulatory framework
  • Session 2 covers the contractual framework including contract types, services and patients
  • Session 3 includes finance and funding streams.

In August delivery of the first sessions was well received by over 30 attendees. We had to cap attendee numbers as interest was notably higher, so a re-run has been scheduled for 3, 4 and 5 November 2020.

An introduction to contract management is aimed at all members of medical teams. These three sessions introduce the key elements and foundation of contract management. Delivery of the sessions is scheduled for 11, 16 and 17 November 2020 and consists of:

  • Session 1 covering contract assurance and patient list management
  • Session 2 covering contract variations, including contractor changes, subcontracting and retirements, incorporation and novations
  • Session 3 includes managing planned closures and short notice closures, including death of a contractor, breach, remedial and terminations

We will also be offering all medical team members an opportunity to work on ‘deep dive’ consideration of specific subject areas, predominantly covering contract management. These will be interactive sessions, for the virtual attendees, providing an opportunity for discussion, learning and sharing how local examples were or maybe dealt with.

A deep dive into contractual changes consists of three interactive virtual sessions for primary care medical commissioners, looking at the issues of contract changes, building on the medical commissioning events considering finance, contracts and contract management, looking in more detail at these issues including scenarios and identifying best practice. These sessions are useful for all involved in managing GMS, PMS or APMS contracts and are scheduled for 1, 3 and 8 December 2020.

A deep dive into when things go wrong is an interactive course comprising of three virtual sessions looking at the issues of handling breach notices, contract disputes and terminations including managing planned closures and the closedown of a primary care medical contract (GMS, PMS or APMS). Even in the best of worlds sometimes things go wrong. The three interactive virtual sessions will look at how you manage these situations and will contain essential knowledge for all involved in commissioning or contracting primary care medical services. They are scheduled 26, 27 and 28 January 2020.

On a monthly basis we are running medical surgery sessions for our annual contract holders. These one hour sessions provide networking opportunities with medical colleagues working across the country. There is no set agenda and sessions are run as an open discussion with our team facilitating and answering questions. The next medical surgery session is scheduled for 1 October 2020.

To register for any of our sessions go to the events pages on our website – https://www.pcc-cic.org.uk/

While virtual training is the current new normal, we look forward to seeing you with video and audio turned on through Zoom or MS Teams until we next meet face-to-face.